Returns & Exchanges
At Ted Baker, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all full-priced items. Please ensure all garments are returned in their original, unworn condition with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all security seals and tags remain intact to qualify for a full refund.
Label and Post
Generate and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing